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2022 Hyundai Santa Cruz SEL (Ice White)
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Discussion Starter · #1 ·
Outside of the anticipated connection drops for wireless car play… has anyone else experienced other issues?

My most common is the “navigation v music” transition. Navigation and Siri prompts only play out of the driver speaker only. Problem is, it doesn’t always unmute the music and/or push music back to All of the speakers.


Has anyone else had these issues?


Sent from my iPhone using Tapatalk Pro
 

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2022 Hyundai Santa Cruz SEL Premium AWD 2.5T Blue Stone
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The only issue(s) I've experienced are the fact that it wants to default to CarPlay, regardless of what I'm doing. So it keeps switching focus to the phone, where I have nothing playing, instead of SiriusXM. I finally disconnected screen projection, and it fixed it. At least, I thought it did. This weekend I reconnected Screen Projection so we could use the map to get home from Fort Worth, and now it defaults to Connected, even when I have it disconnected.
 

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2022 Santa Cruz - Blue Stone / SEL Premium
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I was having quite a few issues with wireless CarPlay. I did some digging on other Hyundai forums (Tucson/Venue) and found that it was quite common unfortunately. Here is a summary of what I gathered:
a) there were less issues with the newer iPhones however I did see many people with iPhone 12s with issues​
b) most issues came after a certain time so the group consensus was it was caused by an Apple update.​
c) going to the dealership didn’t seem to help, some people on the Venue forum said they had the dealer update the infotainment firmware and it helped however we SHOULD have the most current one​
d) some people had CarPlay cut out always the same location so they came so the conclusion it was sensitive to other signals.​
e) the new IOS update to 15 didn’t fix anything
I looked up some recommendations and was able to get a solid connection by experimenting with a couple things. I will say I do have a few hiccups here and there. Here is what I recommend:

- Press the reset button on the bottom left. It is a very small button on the panel itself and you need something similar to a fine tip pen. I believe I saw someone disconnected the phone projection (CarPlay), pressed it and waited a hour and connected with no problems after.

I did this, and while there was some improvement, there were still some issues. I read on a forum that the Audio for CarPlay used Bluetooth while the other apps and projection itself used Wifi. Without forum guidance I starting tinkering with settings myself and found great improvement. Keep in mind my words “improvement”.

  • Go to settings (not on CarPlay or the phone - the Hyundai screen). Press the wifi option and the only option should be to reset the wifi connection or something along those lines. I found resetting the wifi creates a new link between the phone and vehicle.
  • I looked at my wifi connection on my phone and turned off “low data mode” in the phone wifi settings. Not sure if this really does anything for the connection I was having.

After I did this my connection now seems to be much stronger. Can’t guarantee it will work however it helped me not pull my hair out when using my CarPlay.
 

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Outside of the anticipated connection drops for wireless car play… has anyone else experienced other issues?

My most common is the “navigation v music” transition. Navigation and Siri prompts only play out of the driver speaker only. Problem is, it doesn’t always unmute the music and/or push music back to All of the speakers.


Has anyone else had these issues?


Sent from my iPhone using Tapatalk Pro
Is this problem got solved as it same happens with sonata 2021 the music moves to driver side speakers. While we use snapchat, insta or whatsapp to record.
 

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2022 Hyundai Santa Cruz SEL Premium AWD 2.5T Blue Stone
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Took a trip over the Independence Day break. I left on June 30 and drove to Van Buren, Arkansas, to stay overnight at my MIL's house. The next morning I drove on to Madison, Wisconsin, where I visited my family for the week. On July 9 I reversed the trip, arriving back in Dallas on July 10. I used Apple CarPlay the entire time to be able to follow maps and listen to an audiobook on Audible.

The first issue I noticed is more of an issue with the Audible app, but it could be a CarPlay issue. Whenever Google Maps would want to give me audible directions, it would simply mute the Audible feed, which would continue to play. I'd have to rewind several times to be able to not miss things in the book. On the way back I figured out that I can mute the map directions and simply pay attention to the screen for turn information. No issues with either the map or Audible on the way back.

The second issue was that, at one point at a bathroom break in Missouri, CarPlay would not connect. I spent a half hour in the parking lot trying to get it to connect. I reconnected the phone to the car. I power-cycled the phone. I did everything I could think of. I finally gave up and listened to Audible via Bluetooth Audio, and I set my phone in such a way that the map was visible, but lower than the infotainment screen. At the next gas stop, CarPlay started right up with no issues.

Didn't have any issues on the way back.

Total trip driving time was just short of 36 hours. Other than that connection issue on the way up, I was impressed with it.
 

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2022 Blue Stone Limited
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Took a trip over the Independence Day break. I left on June 30 and drove to Van Buren, Arkansas, to stay overnight at my MIL's house. The next morning I drove on to Madison, Wisconsin, where I visited my family for the week. On July 9 I reversed the trip, arriving back in Dallas on July 10. I used Apple CarPlay the entire time to be able to follow maps and listen to an audiobook on Audible.

The first issue I noticed is more of an issue with the Audible app, but it could be a CarPlay issue. Whenever Google Maps would want to give me audible directions, it would simply mute the Audible feed, which would continue to play. I'd have to rewind several times to be able to not miss things in the book. On the way back I figured out that I can mute the map directions and simply pay attention to the screen for turn information. No issues with either the map or Audible on the way back.

The second issue was that, at one point at a bathroom break in Missouri, CarPlay would not connect. I spent a half hour in the parking lot trying to get it to connect. I reconnected the phone to the car. I power-cycled the phone. I did everything I could think of. I finally gave up and listened to Audible via Bluetooth Audio, and I set my phone in such a way that the map was visible, but lower than the infotainment screen. At the next gas stop, CarPlay started right up with no issues.

Didn't have any issues on the way back.

Total trip driving time was just short of 36 hours. Other than that connection issue on the way up, I was impressed with it.
Apple CarPlay settings allows you to select audio override for directions. Look at your settings and you can prevent the audio issue you described. Can’t help you on the CarPlay connect issue
 

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Took a trip over the Independence Day break. I left on June 30 and drove to Van Buren, Arkansas, to stay overnight at my MIL's house. The next morning I drove on to Madison, Wisconsin, where I visited my family for the week. On July 9 I reversed the trip, arriving back in Dallas on July 10. I used Apple CarPlay the entire time to be able to follow maps and listen to an audiobook on Audible.

The first issue I noticed is more of an issue with the Audible app, but it could be a CarPlay issue. Whenever Google Maps would want to give me audible directions, it would simply mute the Audible feed, which would continue to play. I'd have to rewind several times to be able to not miss things in the book. On the way back I figured out that I can mute the map directions and simply pay attention to the screen for turn information. No issues with either the map or Audible on the way back.

The second issue was that, at one point at a bathroom break in Missouri, CarPlay would not connect. I spent a half hour in the parking lot trying to get it to connect. I reconnected the phone to the car. I power-cycled the phone. I did everything I could think of. I finally gave up and listened to Audible via Bluetooth Audio, and I set my phone in such a way that the map was visible, but lower than the infotainment screen. At the next gas stop, CarPlay started right up with no issues.

Didn't have any issues on the way back.

Total trip driving time was just short of 36 hours. Other than that connection issue on the way up, I was impressed with it.
I am experiencing the same thing !
 
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