So the total experience was pretty good.
When we arrived, we saw it parked outside, prominently displayed near the building.
We had to wait 10-15 minutes when we first got there, because our replacement salesperson (Erica) was with another customer.
When she freed up, we chatted for a few minutes, and she said she’d get us set up to go on a test drive. We put 6 miles on it, in pouring rain. We were very impressed by the acceleration of the turbo, the comfortable ride, and the handling. It has lots of little features that our almost 10-year old Veloster doesn’t.
When we returned, Erica went over the pre-delivery paperwork with us. Then we were sent to the waiting room to wait on the finance dept to be ready for us. I told them I had financing set through our credit union, but that I was willing to give them a shot at beating that rate.
the finance department misunderstood the information and got us the same rate. I decided to stick with the CU, for the simplicity and convenience. The finance officer also knew nothing about the $100 reservation fee, but she had me forward the two confirmation emails to her boss. But then she forgot to tell me to write my check for $100 less, and I forgot to ask about it, too. They hadn’t tinted the front windows, or charged us for it, either, so we’ll apply the $100 to that cost. And worst-case scenario, we get it refunded.
We signed all the paperwork, I wrote two checks totaling $40,227.26, they gave us the keys, and we headed home at 3:45pm.
I tried to connect the Homelink mirror to our garage door opener. While doing so, I accidentally caused the opener to forget all of our existing openers, including the MyQ opener. I was able to get the 4 openers reconnected, and did some research and figured out how to connect the Homelink. Now I just have to contact Chamberlain support on Monday to have them walk me through reconnecting the MyQ to the opener.