Hyundai Santa Cruz Owners Registry: Add Your Info Here!

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1724 Views 16 Replies 12 Participants Last post by noordinaryjoe, 12 d ago

davedecsr

Discussion Starter · 18 d ago

Traveling fully packed back from Florida to NY in my 9 month old SC 2022 the muffler bracket comes loose and falls off the bracket causing it to lean against the tire which blew out immediately
We put bracket on enough to hold for 11 hrs and stopping to push it on every two hrs

Taking all luggage out to get to tools and lower the temp spare from underneath
Then driving to the nearest tire shop and getting whatever tire they had to make it home
It was proven this was a factory mistake and the muffler is under warranty but it has been a fight with Corp.
I would like to have all four tires replaced since I have now one Perelli and three Michelin

Still fighting for a mere $300 dollars for the tire I had to buy
Check your muffler brackets and don’t you think Corp should replace all four so I have the same tires same wear.

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Reactions: 2

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Mike34

· #2 · 18 d ago

Well that sucks! Good luck getting four new tires. You know how they live to play games.

aloha mike

Gecsr01

· #3 · 18 d ago

so explain about the muffler bracket was it faulty or not attached properly...

sorry that happened to you ... that really sucks.....

Reactions: 1

GaryH

· #4 · 18 d ago

Glad you are ok. Hanger bar on muffler detached? Or hanger bracket on the SC? And that tire damage is awful, but I’m not sure I understand how a bracket rubbing on the inside of a tire caused puncture marks that appear from the side wall and then going towards the tread. How did it make multiple punctures?

Reactions: 2

davedecsr

Discussion Starter · #5 · 18 d ago

Three brackets the one closer to back bumper never installed right , the one by the back right tire came off
Muffler rubbed against tire ,, shredded

Sparkland

· #6 · 17 d ago

How many miles have you put on your SC in nine months? A couple of thousand won't make much difference, but 10K surely would with respect to tire wear.

davedecsr

Discussion Starter · #7 · 17 d ago

I got 10.1k on three to 800 on one

Reactions: 1

hligo11

· #8 · 17 d ago

Pro tip, take the jack and everything that is in that foam thingy, wrap it with the Velcro it comes with and stick it under the passenger side seat. It saves you from having to store it under the rear seats, gives you more room to store things, and should be readily able to be accessed.

Reactions: 1

davedecsr

Discussion Starter · #9 · 17 d ago

Like it ,, thanks , it was a pain when you have stuff on back seat

childoffire79

· #10 · 17 d ago

Sorry but you need pictures. No one on here knows what you are talking about. And no. Hyundai isn't buying you four tires.

Reactions: 1

Gecsr01

· #11 · 17 d ago

Do you have a trailer Hitch ? If so who put it on ??

Reactions: 1

davedecsr

Discussion Starter · #12 · 17 d ago

Really I included the tire read the entire thread please

ras

· #13 · 17 d ago

AAs

davedecsr said:
Really I included the tire read the entire thread please

do you have a picture of the bracket that came apart ?

thank you
Ray

Reactions: 1

HSC4ME

· #14 · 16 d ago

davedecsr said:
Three brackets the one closer to back bumper never installed right , the one by the back right tire came off
Muffler rubbed against tire ,, shredded

Really sorry to hear of your troubles, but I'm with the other members regarding more information and pictures on what actually happened. I look at your tire picture and for the life of me can't imagine what caused those punctures? There are no rotating wear marks on the tire that I can see from the tire spining while rubbing on something.

Reactions: 3

tacthecat

· #15 · 16 d ago

Be sure to report the issue to the NHTSA - this is considered a life safety issue and if verified to be a design or assembly issue a recall may be warranted.

drk93tt

· #16 · 16 d ago

Having worked in the tire business for 10 years... I see zero witness marks from any contact with a bracket in your picture. I can faintly see run low damage on the sidewall where it says MICHELIN where the tire would have ran low on air got suuuper hot... and blew out causing all of those holes. Historically the right rear is the number one tire to pickup a nail or screw etc. cause a leak.. very quickly or very slowly deflate and cause this.

Like others said lets see this bracket in question... And no hyundai will not buy you tires.

Either way.. whatever happened.... Your best bet will be to contact Michelin and file a complaint with pictures and a nice conversation. They may even prorate all four of your tires for a new set. Ive seen this first hand and done it myself also.

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Reactions: 4

noordinaryjoe

· #17 · 12 d ago

drk93tt said:
Having worked in the tire business for 10 years... I see zero witness marks from any contact with a bracket in your picture. I can faintly see run low damage on the sidewall where it says MICHELIN where the tire would have ran low on air got suuuper hot... and blew out causing all of those holes. Historically the right rear is the number one tire to pickup a nail or screw etc. cause a leak.. very quickly or very slowly deflate and cause this.

Like others said lets see this bracket in question... And no hyundai will not buy you tires.

Either way.. whatever happened.... Your best bet will be to contact Michelin and file a complaint with pictures and a nice conversation. They may even prorate all four of your tires for a new set. Ive seen this first hand and done it myself also.

☝ this. +1

1 - 17 of 17 Posts