'22 SEL Premium in White
Discussion Starter · #21 ·
They will refund you and then you have to buy a new vehicle, yes.This is a great post and I'm now dealing with a lemon. My scenario with the dealership has been pretty positive other than they cannot seem to fix the issue. I just opened a case with Hyundai this evening.
Have a couple of questions.
1. Anyone know how it works if you first open a case with Hyundai and if that's approved and you get a refund, can you work with the dealership to get another Santa Cruz or is Hyundai will to work with the dealership to get me a replacement? I'm guessing that Hyundai will give me a refund and I'll have to start the whole financing process over with the dealership. Minnesota Lemon law looks like they require a refund in full including taxes, delivery fees, and such. I would love to get another one of same value but don't want to have to pay any additional money.
2. What sucks is that I purchased new wheels and tires at 3K, sold my old ones on Facebook Marketplace so I no longer have them. Maybe I'll buy 4 doughnuts and put them on when I return it.
I have a 2022 Santa Cruz limited that I purchased in 9/2022.
1. October 2022, I took it in for a couple of issues which got resolved except for the leaky sunroof
2. January 2022, took it in for a 2nd time on leaky sunroof, replace some stuff still leaked
3. Feb 2022, took it in for the 3rd time in which it sat at the dealership until today 3/2/2022.
4. They said they found a crimped drainage hose, picked it up and immediately went to a car wash. It actually now leaks worse than it did before.
5. Drove it back to the dealership (pretty pissed off), Sales Manager and Service Manager were immediately assisting me. They advised me to call Hyundai to get a case opened up and we can work from there.
As for the wheels, yeah, that's unfortunate. I'm not sure how to handle that. I put a hitch on mine after I bought it and they told me to just include the receipt for that with the rest of my paperwork instead of paying to have it removed and invoicing them for that. Might be worth a shot asking them what they want you to do about the wheels. They might give you something for them.