I just would have thought they would continue to work on the vehicle in hopes they could fix it and avoid the whole re-purchasing. It would seem to me it would be cheaper than some odd 45k after taxes tag and title, not including legal fees and anything else I may be owed. The whole thing is just a mess! Never would have thought when I was signing the purchasing agreement I would be going through this.Should be ready for lemon law…..I think that’s why they are avoiding talking to you
Frustrating beyond belief! Nothing like spending your hard earned $$ on something that should be a joy and get it stuck up your a$$.
I won't defend Hyundai's lack of timely response and solution to your unique problem, but I will say that your issue isn't an easy one to resolve or even determine what the actual problem is. Unlike a mechanical issue that can be ID'd and simply replace a part or assembly, all they can really do is replace one electrical part after another until the issue disappears in your case. The fact that they aren't doing this in a much more timely manner is a real legitimate concern.So disgusted at this point its beyond belief. What pisses me off even more is reading how soon these other owners got responses from hyundai. I will never buy another new hyundai after this debacle. I paid 41k dollars basically to not have a vehicle for 35 days and counting, to be annoyed, pissed off, inconvenienced, and to do leg work of calling the dealer countless times. I honestly feel like I am being lied to by the dealer at this point and there is basically nothing I can do until hyundai gets in touch with my attorney. What a **** show! Sorry I just needed to vent.thanks for listening
I contacted my attorney on Monday and they said they are waiting on hyundai to assign an attorney to the case. What baffling is there seems to be no deadline that they have to abide by. I guess this is an attempt to get a pre litigation offer. My attorney also advised me to continue working with the dealer but not to tall directly to hyundai.Didn't I read earlier that you had an attorney working on this? If so, maybe you should be calling him, not the dealer.
I agree with you. I have had 2 hyundais in the past and never had a issue so I figured I had no reason not to trust them.I don't find the problem itself to be a deal breaker, but Hyundai's pathetic response is one for me.
Sure, this type of problem is difficult to diagnose and finding and fixing it can take time. I write, debug and repair hardware/software systems for a living, so I do understand. I also understand that ramping up production of a new product will inevitably involve issues.
But that is hardly the fault of the buyer. Hyundai should replace your SC and take as long as they want to figure this out. If they proceed in that way they can hopefully discover the cause and address it is future production.
But selling you a $40+k vehicle which is not usable and then not working harder to resolve the issue shows them to be a company which I am not ready to give my business to. I really believed that today's Hyundai was better than this but they are proving me wrong.
^^^^^This^^^^^Didn't I read earlier that you had an attorney working on this? If so, maybe you should be calling him, not the dealer.
I'm not sure what you mean. They had three attempts to fix it or 30 days of the vehicle being out of service. The vehicle has been out of service for 36 days now and it was on its third attempt.Isn't there some kind of clock running on a Lemon Law case? Are they just running out that clock? Or, is the delay in the corporate attorney's appearance some sort of a 'hold' on that clock?
Exactly. The timing is on your side, not Hyundai's.I'm not sure what you mean. They had three attempts to fix it or 30 days of the vehicle being out of service. The vehicle has been out of service for 36 days now and it was on its third attempt.